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Covid-19 Announcements – Weybridge & Surrey Libraries

Weybridge Library - Surryey County Council Community Services

More of Surrey’s libraries due to reopen

More of Surrey’s libraries are set to reopen some of their services from early August.

From 3 August, a further 12 libraries will start offering a click and collect door service allowing customers to return their items and collect Ready Reads and reserved books. These libraries are Ash, Banstead, Bookham, Caterham Hill, Chertsey, Dittons, Ewell, Hersham, Knaphill, Leatherhead, Reigate, and Walton. However, the public will not be allowed into the buildings for the time being.

In addition, from July 29, the use of computers will restart at the 13 libraries which have already reopened (Camberley, Dorking, Egham, Epsom, Farnham, Godalming, Guildford, Horley, Oxted, Redhill, Staines, Weybridge, and Woking). There will be a reduced number of PCs available to ensure social distancing measures, and time spent on a PC will be limited to 1 hour instead of the usual 2. Sessions will need to be booked either in advance or on the day, and equipment will be cleaned between users.

The county’s libraries closed on 20 March due to the coronavirus lockdown. As the libraries start to reopen, the priority is staff and customer safety, which means the libraries have to operate in a different way with a reduced service, limited capacity in buildings, additional cleaning measures and guidelines in place for social distancing.

The library service is working hard to increase library opening hours but these will be built back up over time due to the additional capacity needed to manage the new required measures.

Visit the website to keep up to date with which libraries and services are open:
surreycc.gov.uk/libraries/news-and-events/library-news/coronavirus

27th July 2020

Surrey to reopen libraries from 6 July

Surrey County Council plans to start gradually reopening libraries across the county from 6 July, in line with Government guidance. The first libraries to reopen will be Camberley, Dorking, Woking, Staines, Redhill, Horley, Epsom, Egham, Oxted, Farnham, Weybridge, Godalming and Guildford.

The county’s libraries closed on 20 March due to the coronavirus lockdown and the Council is now planning to reopen services in a safe way with guidelines in place for social distancing.

The priority will be staff and customer safety, which means the libraries will have to operate in a different way with a reduced service, limited capacity in buildings, additional cleaning measures and guidelines in place for social distancing.

Customers will be able to visit open libraries to browse and borrow books, but they won’t be able to use public computers and printing services, nor will they be able to read newspapers, use study spaces or seating areas. As well as a free reservation service, customers can also take advantage of ‘ready reads’ – a new service where they tell the library what books they enjoy and library staff handpick a selection for them to collect from their nearest open library.

Despite the buildings being closed, Surrey’s libraries have seen a huge increase in membership with numbers up 110% compared to a similar period last year, as people join online from home. Library members have been enjoying a varied offer of digital services, with over 11,000 e-books and audiobooks downloaded since lockdown began. Videos on the popular Surrey Libraries Facebook channel, including online Rhymetime sessions, craft and science activities and even an online Lego club, have reached over 230,000 people. Videos have been so popular that the Surrey Libraries have launched a new YouTube channel.

Visit the website to keep up to date with which libraries and services are open: https://www.surreycc.gov.uk/libraries/news-and-events/library-news/coronavirus” target=”_blank” rel=”noopener noreferrer”>surreycc.gov.uk/libraries/news-and-events/library-news/coronavirus

26th June 2020

Number of people joining Surrey libraries has doubled since coronavirus lockdown

The number of people joining Surrey libraries has doubled since library buildings closed as part of the coronavirus lockdown, according to the latest figures from Surrey County Council.

Despite library buildings closing on 20 March, an extra 506 people have joined – double the average joining rate of 260. On top of this, over 4,000 online books, comics and magazines were downloaded last month – ten times the average number of downloads a month. Proving that despite buildings being closed, the county’s libraries are still very much open.

Thousands of children across the county have been enjoying Digital Rhymetime sessions on Facebook, with over 7,000 views for the first few sessions and older residents will soon be able to enjoy online reading clubs.

To make the most of their ‘libraries from home’, Surrey residents can find lots of activities and resources for both children and young people, as well as adults on the website: www.surreycc.gov.uk/libraries. Follow Surrey Libraries on Twitter @surreylibraries and Facebook @surreylibrariesUK to keep up to date with new content. 20th April 2020

Latest service updates from Surrey County Council

A number of Surrey County Council’s services are now impacted by the coronavirus outbreak, and government guidance to slow its spread, protecting vulnerable people and key services and workers.

Tim Oliver, Leader of Surrey County Council, said: “These are unprecedented times, and it calls for unprecedented action. We all must do everything we can to help and protect vulnerable people and key workers. This will save lives and so is of the utmost importance.

“There are number of changes to Surrey County Council services – and our staff are working hard to provide advice and support.

“We also appreciate your understanding where we’ve had to suspend some of our services to protect staff and support social distancing.”

Updates on the services we’re running to help people, and services impacted by the changes, are below.

 

Libraries

All libraries and the Surrey History Centre are closed, all events have been cancelled and existing reservations are extended to July.

The service’s digital services already provide free ebooks, eaudio, emagazines and newspapers as well as other resources that can be accessed at home.

To access the libraries digital services, visit surreycc.gov.uk/libraries

 

27th March 2020

Coronavirus announcement 19th March 2020: Due to the coronavirus outbreak, all Surrey Libraries are closed

Please read the urgent statement below about Surrey’s library service including information about loans and renewals. You can access our online library services:FREE Ebooks, Eaudio, Emagazines and newspapers as well as other resources that can be accessed at home

A message from Surrey Libraries

Dear all,

We wanted to get in touch to let you know about the following changes to our service following the Government’s advice on coronavirus and social distancing.

1. We will be closing all Surrey library branches by 5:30 pm on Friday March 20 for the foreseeable future. We will keep this under review and will be guided by national developments.

2. We are extending loans until at least the 1st of July. You will not need to take any action if you already have items loaned.

3. We are suspending our reservation service with immediate effect.

Anything already requested and on hold will remain available to collect until the end of Friday – subject to the branch being open. Once we reopen existing requests will be available for a period of 10 days before returning into circulation.

4. All events and activities are cancelled with immediate effect. Any hirers are eligible for a full refund.

5. Out of hours return boxes will close at 5:00 on Friday. Please hang onto your items if you cannot get into a library before then. If you are coming in and have something to pay for please wherever possible pay by card or via self-service.

6. Our digital services already provideFREE Ebooks, Eaudio, Emagazines and newspapers as well as other resources that can be accessed at home.

Our teams will be working hard to enhance our digital service in the coming days and weeks.

If you have any questions, please contact us via libraries@surreycc.gov.uk or @surreylibraries on twitter or call 0300 200 1001.

We wish you and your families well in these extraordinary times and we will keep you updated with more information and news in due course.

Susan Wills, Service Manager Libraries and Heritage

Due to Covid-19 restrictions, many local events and activities are suspended or cancelled. Since this can change on a daily basis, please check with the organisers for the current status.

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