Important News about Elmbridge Recycling & Waste Collection Services & Strike Action

Rubbish Food Waste and Recycling Bins - Elmbridge and Woking Surrey

Industrial Action Has Been Called Off – Full Waste Collection Services in Elmbridge Resumed

“From Monday 15 August, recycling and waste collection services will be operating in Elmbridge – refuse, food, recycling and garden waste – as industrial action has been called off.

You should put your bins out on your normal collection day.

If you have additional recycling to be collected, place it in clear bags beside your recycling bin on the day your recycling is due to be collected. If you have additional cardboard for recycling, please ensure it is folded flat and placed beside your recycling bin.

  • You can also bring your additional recycling to your nearest community recycling centre (tip).
  • The community recycling website gives you information on separating your recycling and showing proof of being a Surrey resident in order to drop off your recycling.
  • Clear plastic bags for recycling will continue to be available at the various locations outlined on our website until further notice.

Missed collections: We appreciate this service has not been consistently operating to its normal high standard over the last couple of weeks. If your bin is not collected by 4pm, please report this as a missed collection via our website and leave your bin out until it is collected.
Restoring the standards expected for your waste collection service:

It is likely that there will be slight disruptions in the next few weeks as the crews collect the additional waste that has built up during the industrial action. We ask for your patience during this time.

Please continue to check service updates on our website and through our social media – Twitter, Facebook and Nextdoor. We will also email you directly with service updates as appropriate.

Many thanks for your patience and I am sorry for the inconvenience this has caused.”

News released 12 August 2022

Adam Chalmers

Head of Culture, Environmental Services and Leisure, Elmbridge Borough Council

“Update on the impact of industrial action on the waste collection service in Elmbridge

A reduced waste collection service is currently operating in Elmbridge. As all crews are not operational, we are prioritising refuse and food waste collections. By its very nature, this waste can be unpleasant and inconvenient to dispose of – no one wants to bring food waste to the tip in their car!

In protecting the refuse and food waste collections, we are presently not collecting recycling or garden waste. Customers can bring their recycling and garden waste to their local community recycling centre. Information on recycling centres

We are also enacting our contingency plans, including sites being identified where recycling could be dropped off and where clear bags for storing of dry recycling could be collected. We will share the specific details with you as soon as they are available.

Appreciating that you will have many questions on the industrial action and how we are mitigating the impact on Elmbridge’s waste collection service, we have prepared questions and answers on our website.

You can continue to report a missed collection after 4pm, and we will aim to collect missed food waste and refuse as soon as we can.

Check our website and social media channels below for further updates.
• Our website (
• Facebook (My Elmbridge)
• Twitter (@ElmbridgeBC)
• Nextdoor (Elmbridge Borough Council)

Please also share the information with any friends or neighbours who are not online.

Thank you for your patience while we work to lessen the impact of the industrial action and to restore the waste collection service in Elmbridge to the level expected by our residents.”

News released 2 August 2022

Ian Burrows

Head of Culture, Environmental Services and Leisure, Elmbridge Borough Council

How to keep recycling during the industrial action

“Dear customer

We have put measures in place to help you continue to recycle during the industrial action impacting the waste collection service in Elmbridge.

Until further notice, please do not place your recycling bin out for collection.

Collection points are now available for you to pick up clear bags to store recycling. Please also take a bag for friends or neighbours who can’t travel to a collection point.

You can bring the filled bags to a community recycling centre, or keep it until a full collection service has been restored.

To help store your recycling, wherever you can, please squash items you place in the bags.

When we resume recycling collections, please tie the bags and place them next to your bin.

We appreciate your patience while we work to lessen the impact of industrial action and to restore a full waste collection service in Elmbridge. Latest information is on our website.

Clear bag collection points
In some locations the bags will be outside the buildings ready for collection:

  • Civic Centre, High Street, Esher, KT10 9SD; Monday to Friday 8.45am – 4.30pm
  • Claygate Centre for the Community, Elm Road, Claygate, KT10 2LY; Monday to Friday 9.30am – 3 pm
  • Cobham Centre for the Community, Oakdene Road, Cobham, KT11 2LY; Monday to Friday 9.30am – 3pm
  • Hersham Centre for the Community,7 Queens Road, Hersham, KT12 5LU; Monday to Friday 9.30am – 3pm
  • Hurst Pool, Molesey Hurst Recreation Ground, Dunstall Way, East Molesey, KT8 1PD; Monday to Friday 7am – 10 pm and Saturday to Sunday 7am – 7pm
  • Lower Green Community Centre, Recreation Ground
    Farm Road, Esher KT10 8AU; Monday to Friday 9.30am – 2.30pm
  • Molesey Centre for the Community, Bishop Fox Way, West Molesey, KT8 2AS; Monday to Friday 9.30am – 3pm
  • Thames Ditton Centre for the Community, Mercer Close, Thames Ditton, KT7 0BS; 9.30am – 3pm Monday and Thursday
    Walton Centre for the Community, Manor Road, Walton, KT12 2PB; Monday to Friday 9.30am – 3pm
  • Weybridge Centre for the Community, Churchfield Place, Weybridge, KT13 8BZ; Monday to Friday 9.30am – 3pm
  • Xcel Leisure Complex, Waterside Drive, Walton, KT12 2JG; Monday to Friday 6am -10 pm and Saturday to Sunday 7am to 9pm

    News released 4th August 2022

Elmbridge Borough Council

Waste Recycling & Collection - Elmbridge Borough Council

“We have been informed that our waste contractor employees working on the waste collection and street cleaning services, who are members of the GMB union, intend to take strike action from Monday 1 August to Friday 19 August. It is not known how many employees will be striking, and what impact this may have on services.

At this stage please continue to put your bins out as normal next week. If these are is not emptied by 4pm please report it as a missed collection and leave the bin out.

At the same time we have contingency plans in place which will be implemented once the impact on services is clear. These plans include prioritising services such as rubbish and food waste collections.

More details about which services can be delivered will be published on our website once the strike action has started and further email updates will be sent to you. We will also provide information about alternative ways to dispose of recycling and waste.

Please continue to check the website for further updates. It would also be helpful to share information with neighbours who do not have internet access. You will see service updates on our website ( and through Facebook (My Elmbridge), Twitter (@ElmbridgeBC) and Nextdoor (Elmbridge Borough Council)

We hope it will be possible for the waste contractor and GMB union to reach a settlement and avoid strike action. However, if the action goes ahead, we have contingency plans in place which are ready to minimise the impact on the services.”

News released 29 July 2022

Adam Chalmers

Chief Executive, Elmbridge Borough Council

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