Legal Services – Guillaumes LLP Solicitors, Weybridge Surrey
“Friendly, personable and dependable”
Providing professional and practical advice for nearly 200 years
About Guillaumes LLP, Solicitors Surrey
In 2007, Weybridge’s two most prominent and established legal practices, Guillaumes Solicitors and Gosling & Wilkinson, succeeded in merging.
In June 2013 Guillaumes expanded by opening a new office on Esher High Street in place of our Church Street Weybridge office, but retaining our main office at Ibex House, Baker Street, Weybridge.
Guillaumes Solicitors was established in 1836, and located in London and the South East, before settling in Weybridge, Surrey, in the 1950s.
Gosling & Wilkinson were established in Weybridge in the late 19th century, before occupying the Church Street offices since about 1905.
Guillaumes therefore has the expertise to manage substantial and complex transactions in most areas of legal work.
We offer a high quality service, irrespective of the matter, and if not already a valued client, we look forward to welcoming you to Guillaumes.
Divorce and relationship breakdown
Commercial and property disputes
Conveyancing and property matters
Powers of Attorney
Matrimonial finances and pensions
Wills, probate trusts and estate planning
Why Choose Guillaumes?
We are experienced and conscientious professionals.
With the benefit of our experience, we provide each client with an individual service, tailored to their specific needs. We give legal advice and answer questions in plain English, progress matters efficiently, and provide accurate estimates of legal fees, wherever possible.
We are committed to the continuing professional development and training of our legal personnel, to ensure we keep up to date with changes in the law.
Client care is of utmost importance to us. We also have support from high quality secretarial, accounts and admin staff.
Our business continues to expand rapidly through personal and commercial recommendation.
Reputation – What Our Clients Say About Us
At Guillaumes we pride ourselves on the quality of the service we offer to clients. In order to ensure we maintain these high standards, we regularly ask our clients to rate the service they receive.
Almost half our clients (47%) first heard of Guillaumes through a recommendation, with just over a quarter (26%) finding us via the internet. Parents or relatives previously using Guillaumes was the primary reason for 16% of respondents hearing about us.
For 84% of clients, Guillaumes was the first firm of solicitors they had used, with 26% choosing us on the strength of a recommendation and the same percentage citing our good reputation. Other reasons for choosing Guillaumes included our location, our fees and the fact we have been practising successfully for a long time. Almost three quarters (74%) did not consider any other law firm before choosing Guillaumes.
In terms of services, on a scale of 1 to 5, with 1 being poor and 5 being excellent, our clients gave us the following ratings for our service (all ratings are averages):
- Courtesy with which the telephone was answered – 4.6
- Efficiency with which a call is responded to – 4.5
- Efficiency with which a case/work project is dealt with – 4.3
- Competence within the Guillaumes team – 4.6
- Delivery of work completed for clients – 4.5
The following are quotes from some of our clients about the service they received:
“Friendly and efficient.”
“Very efficient and friendly; they are informal but not casual. They are very welcoming and professional.”
“Excellent working relationship.”
“Friendly, personable and dependable. They do not treat you like business; they see you as a person.”
“They delivered with integrity everything that was required of them to my exact standards and therefore secured my business with them.”
“They make things very easy.”
When going through a divorce, it helps to have the assistance of an experienced professional who understands your situation.
Finding herself in that situation, RP turned to Guillaumes on the strength of a recommendation from her family’s solicitor and, although the divorce itself is not yet finalised, the service she has received has already prompted her to recommend the firm to others.
Dealing with Guillaumes partner Carolynn Tan, RP finds that the firm not only keeps in regular contact with her but responds to her telephone calls quickly and efficiently.
She says: “Guillaumes are very understanding and non-judgemental. I am able to talk with them in a friendly way, rather than in a business-like manner, as they are very approachable.”
“I have already recommended them to other people.”
Dealing with the estate of a loved one is a task few people relish, but having on board a solicitor who is both understanding and approachable can make a significant difference to the situation.
This was certainly the experience of RB when she was dealing with the estate of her late mother, who passed away last year.
RB had in the past worked in an administrative role for Gosling & Wilkinson and already knew the Guillaumes name well, long before the two firms merged.
In fact, her experience at solicitors’ practices had already given her an understanding of how the probate process worked, particularly as she had helped clients with probate matters herself.
She has nothing but praise for Guillaumes and, in particular, partner Neil Sapsed, who handled her mother’s estate.
She says: “Neil was absolutely super to talk to. He did everything I had asked him to and he had even answered my questions before I got there.”
“Neil was extremely approachable. When I used to work for solicitors, I loved to break down boundaries with clients, which worked, and this is what they did.”
“They never kept me waiting; my messages would always go through and my calls were always returned. If Neil wasn’t available, then his secretary, Jan, always made herself available to me.”
RB was so pleased with the service she received that she has already recommended Guillaumes. She is currently dealing with the team in a power of attorney matter on behalf of a neighbour.
She says: “I really wouldn’t hesitate to recommend them to anyone. They have good values.”
Other Testimonials – Not Using
“I was impressed with the professional way Carolynn Tan dealt with my divorce. She handled the, at times, extremely challenging opposition with integrity and professionalism. Carolynn made an intolerable situation more bearable. Thank you.”
“I admire Guillaumes for guiding me firmly, yet gently, through the daunting and difficult divorce journey, which at times I thought would never end. They have always maintained a professional, highly knowledgeable and resolute support.”
“My divorce was particularly complicated, but miraculously Carolynn Tan managed to sort out everything in a calm, efficient manner. Carolynn had amazing patience, and dealt with my whole situation professionally.
“With solicitors like Carolynn Tan, it is possible to come out of a very hostile situation and end up with a positive result. I cannot recommend Carolynn enough. There were so many complications, but she dealt with each one calmly (and helped me to feel calm, when there were times I thought I would never get through it).”
LEGAL & TAX SERVICES – MORE INFORMATION
Robert also deals with property matters and advises on partnership agreements.
Contact Robert: firstname.lastname@example.org
Contact Neil: email@example.com
Contact Richard: firstname.lastname@example.org
Contact Carolynn: email@example.com
Contact Alex: firstname.lastname@example.org
Contact Paul: email@example.com
Contact Martin: firstname.lastname@example.org
Contact Guillaumes LLP Solicitors Weybridge
01932 840 111
* Please mention the All About Weybridge website when you contact Guillaumes
61-65 Baker Street