Surrey SME Best Customer Service Award for Bruce’s Doggy Day Care based at Cobham and Ripley
Another Award Win For Bruce’s Doggy Day Care!
Surrey-based dog crèche business, Bruce’s Doggy Day Care, has scooped another leading business award.
The fast-growing small business was this week (30 November) crowned Best Customer Service winner at the SME Surrey Business Awards 2016 and received runner-up in the Business Innovation category. This follows hot on the heels of winning the best UK doggy day care accolade at the national Pet Industry Federation Awards 2016 on 1 November.
The SME Surrey Best Customer Service category was decided by a public vote. Once nominated, it was down to Bruce’s Doggy Day Care customers to decide whether the company exceeds its expectations, invests in building long term relationships and providing a service that is consistently outstanding. They obviously thought it did and voted in their hundreds making Bruce’s Doggy Day Care the clear winner.
Bruce Casalis founded Bruce’s Doggy Day Care in 2009 with just a couple of huts and a few acres. He now employs 35 people, and runs two sophisticated purpose-built sites totalling 30 acres which care for over 500 dogs of all shapes and sizes. The canine customers are collected in special air-conditioned doggy buses from their homes in catchment areas around London** and Surrey*. They then spend the day at the Bruce’s Doggy Day Care facilities having fun with their four-legged friends before being driven home tired and happy.
Further information on the SME Surrey Business Awards 2016 can be found here.
Founded by Bruce in 2009, the business’s catchment area is Surrey* and south west London**, and it offers a variety of services for dogs from those areas including full and half day care, boarding and pet sitting, puppy care and socialisation, and grooming.
Bruce’s Doggy Day Care has been nominated for and won a number of awards including the Business Innovation Awards, Pet Industry Federation Awards, Toast of Surrey Business Awards, South London Business Awards, London Business Awards, Wandsworth Business Awards, Real Business Disrupts and Everline Future 50 list, and SME Surrey Business Awards.
*Surrey: Bookham, Claygate, Cobham, Epsom, Esher, Fetcham, Guildford, Horsley, Oxshott, Pyrford, Ripley, Stoke d’Abernon, Thames Ditton, Walton, West Byfleet, Weybridge, Woking.
**South west London: Balham, Barnes, Battersea, Chiswick, Clapham, Fulham, Kew, Putney, Raynes Park, Richmond, St Margarets, Streatham, Surbiton, Teddington, Tooting, Twickenham, Wandsworth, Wimbledon.