FSB Innovation Award For Bruce’s Doggy Day Care

Cobham & Ripley Surrey-based dog crèche company has scooped a top business award.
Bruce’s Doggy Day Care was recognised for building its own pioneering doggy day care app and industry-leading technology suite. It includes cloud-based CRM (customer relationship management) software, a doggy bus driver iPad app and a customer iPhone App. Key features allow staff and customers to edit services, receive real-time notifications, upload and download real-time photos of dogs, feedback and communicate with one another, view and pay invoices, and much more.

Bruce Casalis, managing director, Bruce’s Doggy Day Care, said:
“This is fantastic news. I’m delighted we’ve won this award. Our business has grown at a rapid pace in recent years and this technology has allowed it to expand with ease. I believe our innovative technology is now one of the largest-scale pet booking platforms globally.”
Bruce founded the business in 2009 with just a couple of huts and a few acres. He now employs 48 people and runs two sophisticated purpose-built sites totalling 30 acres which care for over 600 dogs. The canine customers are collected in air-conditioned doggy buses from their homes in catchment areas around London and Surrey. They spend the day at the Bruce’s Doggy Day Care facilities before being driven home again tired and happy.
Further information on the FSB Celebrating Small Business Awards can be found here.

Founded by Bruce in 2009, the business’s catchment area is Surrey and south west London. Dogs are collected and returned home from these areas in special doggy buses, and offered a variety of services including full and half day care, boarding and pet sitting, puppy care and socialisation, and grooming.
Bruce’s Doggy Day Care has been nominated for and won a number of awards including the Business Innovation Awards, Pet Industry Federation Awards, Toast of Surrey Business Awards, South London Business Awards, London Business Awards, Wandsworth Business Awards, Real Business Disrupts and Everline Future 50 list, SME Surrey Business Awards, SME National Business Awards, and FSB Celebrating Small Business Awards.
Areas covered by Bruce’s Doggy Day Care Services
*Surrey: Bookham, Claygate, Cobham, Epsom, Esher, Fetcham, Guildford, Horsley, Oxshott, Pyrford, Ripley, Stoke d’Abernon, Thames Ditton, Walton, West Byfleet, Weybridge, Woking.
**South west London: Balham, Barnes, Battersea, Chiswick, Clapham, Fulham, Kew, Putney, Raynes Park, Richmond, St Margarets, Streatham, Surbiton, Teddington, Tooting, Twickenham, Wandsworth, Wimbledon.