| HelpLine
|
Service
|
Telephone |
| New
Claims to Benefit |
Now centralised call centre |
Tel:
0845 600 4254
Textphone:
0845 600 4257 |
|
Income Support |
A benefit paid to people who cannot be available for full-time work
and don’t have enough money to live on |
01737 775 800 |
| Incapacity Benefit |
Paid if Statutory Sick Pay (SSP) has ended or you cannot get SSP.
Not paid if you were over state pension age when you became sick. |
020 8652 5000 |
| Jobseekers Allowance |
Jobseeker's Allowance (JSA) is paid:
If you are capable of working
If you are available for work
If you are actively seeking work |
01483 702 180 |
| Tax Credit HelpLine |
Working Tax Credit/Child Tax Credit Open from 8am - 8pm seven days a
week |
Tel:
0845 300 3900
Textphone:
0845 300 3909 |
| Child Benefit |
Paid for each:
- Child under 16 years old
- Child aged 16, 17 or 18 years still in full time education
- Child aged 16 or 17 years registered for work or training with the
Careers Service, Connexions Service or similar |
0845 302 1444 |
| Social Fund |
Provides lump sum payments, grants and loans. Loans and Community
Care Grants from the Social Fund include cold weather payments |
01483 442 400 |
| Housing Benefit (Elmbridge) |
If you are paying rent and are on a low income, you may be eligible
for Housing Benefit |
01372 474 060 |
| Council Tax Benefit |
If you're on a low income, you may be able to get help to pay for
your rent and council tax bills. You do not have to be getting any
other benefits. |
01372 474 030 |
| Runnymede Borough Council |
|
01932 838 383 |
| National Insurance Numbers |
|
01483 705 820 |
Benefit
Enquiry Line
Mon - Fri 8.30am - 6.30pm
Sat 9.00am - 1.00pm |
Advice and Information about benefits
for people with disabilities, their carers and representatives |
Tel:
0800 88 22 00
Textphone:
0800 24 33 55 |
Child Benefit Enquiry Line
Mon - Fri 8.00am - 5.30pm
|
Advice
and information about Child Benefit and Guardian's Allowance |
Tel:
08701 55 55 40
Textphone:
0191 22 518 33 |
Child Support Agency National HelpLine
Mon - Fri 8.00am - 8.00pm
Sat 8.30am - 5.00pm |
HelpLine for General Enquiries, Leaflets & Claim
Forms and Advice Line for Employers |
Tel:
0345 133 133
Textphone:
0345 138 924 |
Child Tax Credit HelpLine
Mon - Sun 8.00am - 10.00pm |
HelpLine for Advice & Updates on Children's
Tax Credit |
Tel:
0845 300 1036 |
Disability Living Allowance & Attendance Allowance -
Customer Care Helpline
Mon - Fri 7.30am - 6.30pm |
Advice on Disability Living Allowance and Attendance
Allowance Claims & Payments |
Tel:
08457 123456
Textphone:
0845 7 224433 |
Disabled Persons Tax Credit HelpLine
Mon - Fri 7.30am - 6.30pm |
HelpLine for Advice & Updates on Disabled Persons
Tax Credit |
Tel:
0845 6055 858
Textphone:
0845 6088 844 |
JobSeeker Direct
Mon - Fri 9.00am - 6.00pm
Sat 9.00am - 1.00pm |
For People looking for Job
Vacancies |
Tel:
0845 6060 234
Textphone:
0845 6055 255 |
War Pensions HelpLine
Mon - Thur 8.15am - 5.15pm
Fri 8.15am - 4.30pm |
HelpLine for General Enquiries concerning War
Disablement, War Widows Pensions and all aspects of War Pensions |
Tel:
0800 169 2277
Textphone:
0800 169 3458 |
Working Families Tax Credit HelpLine
Mon - Thur 7.30am - 8.00pm
Fri 7.30am - 7.00pm
Sat & Sun 10.00am - 4.00pm |
HelpLine for Advice & Updates on Working
Families Tax Credit |
Tel:
08456 095 000
Textphone:
08456 066 668 |
| Pension Services Centre HelpLine |
Monday to Friday from 8.00am to 8.00pm |
Tel:
0845 6060 265
Textphone:
0845 60 60 285 |
Retirement
Pension Forecasting & Advice Unit
Mon - Fri 8.00am - 5.00pm |
Dealing with Forecasts for Retirement Pension |
Tel:
0191 218 7585
Textphone:
0191 218 7280 |
Pensions Direct
Mon - Fri 7.00am - 7.00pm |
Dealing with Change of Circumstances, Enquiries from
Clients whose pension is paid straight into a Bank or Building
Society Account |
Tel:
0191 203 0203
Textphone:
0191 201 0194 |
| Pension Credit HelpLine |
The Pension Credit
came in on 6th October, 2003 |
Tel:
0800 169 0133 |
