Elmbridge Crossroads – Caring for Carers, established in 1992, is a charity that provides help to those who are caring for a dependant relative or friend living in the home, by making available the services of a trained Carer Support Worker, who will be able to assist with the care of the person with the disability, whilst their carer takes a break.

In 2009 the East Surrey, Elmbridge, Guildford & Waverley, Mid Surrey, Spelthorne and Woking & Surrey Heath branches of Crossroads combined to become one county-wide group - Crossroads Care Surrey

• To help relieve the stress of the Carer or family who are responsible for the care of the person with a disability or illness.

• To avoid admission to hospital or residential care of such a person with a disability or illness, should a breakdown or other difficult situation occur in the house-hold.

• To supplement and complement, not to replace, existing statutory services and to work closely with them.

• To strive to maintain a high standard of care.

If you are caring constantly at home for someone who is frail or has a disability/illness, whatever their age, we will do our utmost to help you, even if you are already getting help from other services.

Telephone or write to the address overleaf and the Scheme Manager will arrange to visit you at home and assess whether the scheme can help. If we are able to help, a Carer Support Worker will be introduced to you when the service starts. The Scheme Manager or her assistant are always available at the address overleaf to give you any help or advice you may require.

This can be varied to meet your needs. You may need a Carer Support Worker for a couple of hours, on a planned, regular, weekly, fortnightly or monthly basis, or perhaps on an occasional basis. The Carer Support Workers work during the day, evening and at weekends.

Crossroads works on planned care and cannot offer a crisis or emergency service.

A Carer Support Worker is carefully chosen and trained before working in your home. They are also police checked before they start work with Crossroads.

A Carer Support Worker is someone who is sensitive to your role and expertise as a carer and can replace you on a temporary basis and enable you to take a break.

Elmbridge Crossroads – Caring for Carers provides a free service.

It is a registered charity, is financed by different sources, including Health & Social Services and is regulated by The Commission for Social Care Inspection.

The Scheme Manager, office staff and Carer Support Workers are paid employees of the charity.

Donations and contributions are always welcomed and needed to supplement the care hours provided and should be sent to the address below.

If you need help or if you know of a family who might welcome help from a Crossroads Carer Support Worker, please contact:

Surrey Crossroads
Elmbridge Branch
Residents’ House
Community Walk
High Street
Esher
Surrey KT10 9RA

Manager: Lesley Blythe

Telephone: 01372 469 942
Fax: 01372 469 470

Scheme Manager Mobile:
07980 615 875

24 hour Answer phone

Contact will be made as soon as possible

E-mail: manager.elmx@surreycrossroads.co.uk

Crossroads Care Surrey Website: www.surreycrossroads.co.uk

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